Archives for March 2021

Jetty’s robust translation plugin allows content in Jetty to be translated and published in over 100 different languages.

This allows visitors to a Jetty site to view content in their native language. Content can be translated automatically via Google translate and can also be translated by human translators.

Standard Features

• Easily and quickly translate site posts and content into over 100 different languages.
• Provide a workspace, workflow and approval process to a human translation team.
• Create translations of the content you choose in seconds.

Standard Features Include:

• Access basic media monitoring within the same web-based communication platform used for all key communication functions. The simplicity of a single platform greatly enhances efficiency, ease of use, and collaboration.
• Identify rumors, misinformation and content errors then immediately correct them with official statements and updates to web content. A centralized and integrated inquiry management system helps you quickly identify and respond to misinformation through a variety of distribution modes.

Add on Feature:

• Blog2Social: Easily post, track and approve social media content via Jetty. Learn more »

Our newly re-designed correspondence management feature makes it easier than ever to craft and distribute the message you want.

Standard Features include:

• Unlimited contact records.
• Quickly distribute to multiple stakeholder and media lists.
• Track and report on messages sent to reporters, stakeholders, response leaders, etc.
• Drafting and revision history allow for document review and edits from anywhere, by any approved team member.
• Ability to “archive” older documents or auto-archive by date. Allows the document to remain on the system without being posted. Document can either be available to the public or private or password protected.
• Automated email notification of drafts needing approval. Jetty notifies designated staff when a document is ready for their review and/or approval.

No matter if your team consists of one person or a hundred, Jetty allows you to give just the right access to site functions and features and allows you to have final control over what information is pushed out.

Contact Management Standard Features:

• Manage thousands of contacts for distributions and notifications; all within one system.
• Import and export Excel-compatible contact lists.
• Self-registration through online inquiry form and surveys.
• Organize contacts into contact groups based on custom criteria you specify.

User Management Standard Features:

• Role based permissions make it easy to make sure your team can do what they need to without worry.
• Bulk upload 1000’s of contacts with our bulk upload feature.
• Approval process ensures that public content has been approved before it is posted.

Jetty allows you to quickly push out website content easily and with a few clicks. No more waiting on webmasters or IT involvement in setting up and managing incident-specific websites.

Standard Website Management Features included:

• Control who in your organization can approve, publish or review website content.
• Launch a new site in minutes or pre-build a site to be ready at the click of a button.
• Large traffic loads are expected and not a problem.
• Full PIO and JIC control over incident-specific website.
• Simultaneous, one-step publishing to website with information distribution. Integrated content management and info distribution speeds the process and increases efficiency.
• RSS capabilities on all content—enabling easy distribution to multiple external sites.

Jetty’s Inquiry Management makes it easy for in-person or virtual teams to collect stakeholder feedback, craft the right message and distribute that message. Whether it is a team of 1 or 100, Jetty is designed to streamline the process.

Standard Features Include:

• Inquiry management features handle inquires directly from website, phone or SMS text message.
• Track and archive inquiries for subsequent follow up.
• Custom forms feature helps efficiently obtain feedback from internal and external stakeholders.
• Workload within a JIC is reduced by providing an online inquiry contact form for reporters and other stakeholders to ask questions, submit reports and other information.
• Submitted inquiries are automatically sorted based on contact group and type of submissions.
• Automates the inquiry management process enabling PIO to manage quality and speed as well as provide instant information about questions and responses.
• Stores complete details of all inquiries for easy review, quality control and command reporting.
• Distribute work of managing inquiries to staff not physically present. Authorized staff can participate from any location in receiving, reviewing and responding to inquiries.
• Automatically direct inquiries to most qualified communicator or subject matter expert.
• Inquiries can be automatically routed by email to the most appropriate responder by topic.
• Custom template responses reduce the time to rewrite answers, allow time to focus on unique questions, and allow delegation for common question response.