About Us

Fort Hood’s Army communicators are dispersed all over the world…Afghanistan, Iraq, South Korea, Poland, and Europe. Our medical soldiers are in the fight against COVID-19 in New York, Detroit, New Orleans and other locations. Jetty has enabled our organization to not only draft and coordinate content but deliver it when it was most needed. The trust and confidence built with our stakeholders through national and local media stories during these changing times is unwavering. They are kept informed and are aware that Fort Hood is fighting the nation’s battles whenever and wherever we are called upon.

Key to this communications success is the ease in which the program allows our content providers to input and send news releases with photos and videos, the inquiry management function allowing media to request information and get instant replies, and the universal contact list for all of our public affairs professionals to access no matter where in the world they may be.

“Since the beginning of the COVID-19 pandemic, the world around us has changed so quickly and dramatically. As our customers are adjusting to a new normal, the Los Angeles Department of Water and Power has proudly stood alongside our customers to help guide them through unprecedented challenges. The Communications and Public Affairs Division within the Department has enlisted the help of Jetty to assist with effectively communicating critical information with regard to essential services and relevant programs.
LADWP has used Jetty since its inception and it has proven quite reliable and helpful to us. They have a well-crafted customer service program and has always maintained a high level of professionalism. Their Operations and Support staff have continuously handled our troubleshooting issues quickly and efficiently and have closely worked with us to address our every need.”

Leading communications during an unplanned, large-scale crisis can be an overwhelming charge. As evolutionary as the crisis itself can be, so too are the expectations for immediate access to real-time communication by stakeholders. The power of Jetty properly equipped our team to monitor, manage, and disseminate timely communications during a crisis event with widespread interest. While best practice is that every organization has a crisis communication plan, it is only as good as the tools you have to execute that plan. Jetty should be in every crisis response toolbox.

The people resources Jetty deployed to serve in the Joint Information Center (JIC) proved equally as valuable as the tool. The collaboration of our team was instrumental in establishing a structured cadence and review of the information and analytics garnered from Jetty. The collective of this knowledge enabled us to leverage the tool to more effectively manage corporate communication response strategy founded in real-time data.